Every single one that calls the tech support selection is eager to speak to an actual particular person right away.  Nobody wishes to should bounce by way of a maze of queries in hopes of simply just being set inside of a que to talk to a real person!  

Used to be the leader and The explanation I are actually a faithful Telus custiomer For some time. But this is about to change!!

Now it is been two months and my difficulty Along with the billing hasn't been resolved , I happen to be customer Telus for over 20 years which customer service is horrendous! I requested to speak to supervisor quite a few over and over closing. She said she would Additionally they wished me to Visit the retail outlet where I drop the phone off and bought the mobile phone After i told her I did it all on line she didn’t trust me?  The cell phone I been given the box was opened and there was no Actual physical Sim card and or Sim card I had asked for an eSIM, which wasn’t there. I needed to go right down to the store for getting why was my box open? Why wasn’t my box sealed? Mobile phone drop batteries  is quite very gradual like my previous cell phone was way a lot better than this thing. I feel they gave me a aged mobile phone is how they handle customers with prolonged because they  reward loyalty ?!!! 

If an automatic assistant asks Telus technical support for The explanation within your call, mention "I wish to make payment arrangements for my mobility Invoice".

If our reply solved your difficulty, make sure you click Take as Remedy that can help others during the community.

 As for loyalty, there isn't a such detail anymore.  Under-going a similar factor with my Telus household services.  I’m done with them consistently raising my agreement pricing.  Going again to Shaw when my deal runs out.  

If my concerns will not be tackled, I might be compelled to escalate this even further, which includes into the Place of work with the President, the media, and the Better Enterprise Bureau.

If our reply settled your issue, you should click on Take as Solution that can help Other people from the Neighborhood.

• When I called to explain, Eunice through the BCX Wireless Automobile crew advised me which the bargains had been applied. Even so, she copied and pasted Abdul’s notes, which did not make clear the price cut particulars.

I'm going to cancel many of the services dwelling and mobile with Telus and notify my friends and family to take action, which was the worst practical experience I got with Telus

Auto-advise will help you quickly slender down your search results by suggesting probable matches when you style.

I want a get in touch with from somebody who has some conclusion creating electricity on how I can close my accounts and be done with Telus.  

The Television set signal has been lost considering that Friday, September twenty seventh as well as technician who confirmed up yesterday,  September thirtieth couldn't repair the problem just after modifying the Television cable box and cable. I had been knowledgeable that the Internet Modem needs to be modified as well, but he did not have it.

Looks as if all we can do now's air our grievances on a public forum from the hopes of somebody ready of authority can in fact do anything about this.  

Automobile-counsel assists you swiftly slender down your search engine results by suggesting doable matches as you style.